complimentary strategic call audit to discover how our versatile AI agents can immediately automate calls, slash operational expenses, identify missed revenue opportunities, and elevate customer satisfaction.
Hidden Inefficiencies Are Draining Your Profits.
Elevating Customer Satisfaction, Waboom!
The Business Challenge
Over 300 customer queries daily via email, online chat, and inbound calls.
Staff capacity limited to only ~100 responses per day.
Each query required 5–10 minutes of manual analysis.
Multiple knowledge sources needed per query, creating complexity.
Growing backlog of 3–5 days, causing customer frustration.
The Value Waboom Provides
Instantly manage 30+ simultaneous inbound calls via AI voice agents; automate 60% of all email inquiries.
All customer inquiries answered within minutes; eliminate wait times for online chat and inbound calls.
Reduce average handling time by 8 minutes per inquiry, saving over 13,000 hours annually in staff time.
Significant boost in client NPS, leading to a 10% increase in customer lifetime value.
Key staff to focus on strategic tasks, eliminating the burden of support tickets.
What the Audit Uncovers & We Solve
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Reduce Time Wasted on Calls
Quickly identify why calls take longer than necessary, enabling immediate actions to save valuable staff hours.
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Understand Exactly How Customers Feel
Instantly uncover customer frustrations or successes, giving you the insights needed to improve satisfaction and loyalty.
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Stop Missing Revenue Opportunities
Discover precisely where upsell and cross-sell chances are being missed, turning conversations into immediate revenue growth.
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Eliminate Repeat Customer Issues
Pinpoint recurring call reasons to resolve root causes, significantly improving first-call resolution and customer experiences.
Gina Rodrigues (CIO)
“Within days of our complimentary audit, we clearly saw over 40% of calls could be automated saving thousands of hours and significantly boosting customer satisfaction, With Waboom’s AI Agents in place we are now able to focus on the important tasks in our role!”
What Your Complimentary Audit Delivers
Strategic Insights Report
Clearly showing where operational expenses can immediately be cut and revenue increased.
Customer Sentiment & Call Topic Analysis
Discover precisely why your customers call, what frustrates them, and what delights them.
Revenue Opportunity Analysis
Identify missed opportunities for upselling, cross-selling, and revenue recovery.
AI Automation Roadmap
Clear guidance on where and how your business can immediately benefit from deploying our AI-powered agents.
Agent Performance & Efficiency Benchmarking (New)
Benchmark your call handling efficiency against industry standards to uncover areas for immediate improvement.
Peak Call Volume & Staffing Optimization Analysis (New)
Optimize staffing and automation around clearly identified peak call times, significantly lowering operational costs.
Why This Audit is Essential
This audit empowers your business to clearly see and immediately seize hidden opportunities to reduce expenses, increase revenue, enhance customer experience, optimize workforce efficiency, and position your organization as a leader in operational excellence.
How the Complimentary Audit Commences.
Start by filling out the form below.
Fill out the form below, and we will reach out for access to your Voip recordings.
Our AI tools commence listening and transcribing your voice call recordings, and commence their analysis reporting.
We securely analyze your call recordings (fully compliant).You will receive your strategic insights & a detailed report.
Our experts guide you through the insights and recommended next steps.
Start the Audit here.
Please fill out the form, so we can commence gaining access to your recordings for us to provide you an audit.
We adhere strictly to enterprise-level security (SOC 2, HIPAA, GDPR). Your call data is secure, confidential, and fully compliant.”
FAQ
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Your audit provides a detailed Strategic Insights Report highlighting operational cost savings, revenue growth opportunities, customer sentiment and call topic analysis, agent efficiency benchmarking, staffing and peak call analysis, and a clear roadmap for introducing AI automation into your business.
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Your data security is our highest priority. All data remains strictly confidential and compliant with industry-leading standards, including GDPR, HIPAA, and SOC 2. Our processes ensure full privacy and protection of your sensitive information.
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We typically complete the audit within one to two weeks after receiving your call recordings. Once completed, you'll receive an interactive dashboard and detailed insights report, followed by a personalised consultation. In this consultation, we clearly outline how you can implement our AI agents for immediate results.
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Not at all. The audit process is designed to minimise disruption to your daily operations. After providing the initial call recordings, no further action is required on your end until the results and strategic recommendations are delivered to you in a clear and easy-to-implement format.